Shipping policy
Shipping Policy — Enchanted Gnome and Fairy Co.
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times Once your order has been processed, estimated delivery times are as follows:
- 🇨🇦 Canada: 7–15 business days
- 🇺🇸 United States: 7–15 business days
- 🌍 International: 14–30 business days
Please note that shipping times may vary depending on your location and supplier availability.
Shipping Rates
- Standard Shipping: $4.99 CAD
- Free Shipping on orders over $40 CAD
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Delays Enchanted Gnome and Fairy Co. is not responsible for delays caused by customs, weather, or carrier disruptions. If your order is significantly delayed, please contact us at [your email] and we'll do our best to help.
Lost or Missing Packages If your package has not arrived within the estimated timeframe, please reach out to us and we will investigate with our shipping partner.